Newport Exterminating tented and fumigated our 3 unit 2 story apartment & we were pleased with the service, so we called them for a rodent problem at our home. The technician, Ronny, called to give us a 2 hour window on his arrival, and then called to say he was on his way. He inspected our attic and found the same thing my husband did. Just a few droppings and all the traps and rat bait my husband put up there. We hear that rodent scratching daily so we know we have a problem. Ronny made several assessments on what he could do for us, but acknowledged that we have been approaching the problem correctly. This was a surprise and speaks to the honesty of him and the company. If we don't solve the problem soon, we will follow up with this company. Very pleased with their professionalism, courtesy and honesty.